At , your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer a simple and hassle-free return policy. Please review the details below to understand our process.

Easy Return Steps

  1. Contact Us: If you wish to return your order, please reach out to our customer service team at within 30 days of receiving your order. Include your order number and reason for return. Note that used or damaged items cannot be returned.
  2. Return Form: Our team will provide you with a PDF return form to complete and return to us.
  3. Return Shipping: We will send you a free return shipping label. Print it out, attach it to your package, and send it back to us.
  4. Refund Processing: Once we receive your return, we will process your refund within 30 days. In most cases, the refund is processed more quickly.

Terms and Conditions

  • Order Cancellation: You may cancel your order at any time before it has been dispatched.
  • Free Returns: You can return your order for free within 30 days of receipt, provided that the items are in their original, unused condition and packaging.
  • Packaging: Opened boxes must be returned without damage, as the packaging is considered part of the item.
  • Shipping Charges: We offer free return shipping via USPS, UPS, or FedEx. However, shipping charges for non-faulty items are non-refundable.
  • Faulty Items: If you receive a faulty item, we will provide a free return shipping label and issue a full refund, including shipping charges.
  • Hygiene Products: For hygiene reasons, items intended for skin contact that have been used cannot be returned.
  • Damage During Care: Items damaged during cleaning, ironing, or washing are not eligible for return or exchange.
  • Exchanges: To exchange items, place a new order online and return the original items for a refund.
  • Order Cancellation: To cancel an order, notify us within seven days by emailing with your order reference.

Processing Your Refund

If your order is canceled in accordance with our terms, your payment will be refunded in full within 30 days.

Thank you for your understanding, and we look forward to serving you!

For any questions, please contact us at:

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