At , we are committed to processing and dispatching orders efficiently. If an item is in stock, we typically dispatch it within two business days. However, because we specialize in handcrafted items, processing times for these items may extend to 1-2 weeks depending on our current crafting capacity. If there are any delays, we will notify you via email and keep you updated on the status of your order.
Dedication to Quality
We take pride in delivering high-quality products and appreciate your patience if there are any delays. Our priority is to ensure that every handcrafted item meets your expectations and arrives in perfect condition.
Handling and Delivery Times
Our standard handling time ranges from 1-2 business days. Once processed, U.S. delivery typically takes 1 to 5 business days, excluding weekends. You will receive a confirmation email when your order is processed and another notification when it is shipped.
Standard Shipping Policy
With our standard shipping option, you can expect your order to arrive within approximately 5 business days. We strive to ensure timely delivery and appreciate your patience throughout the shipping process.
U.S. Shipping Rates
We offer a flat shipping rate of $5.99 for all U.S. orders.
Understanding U.S. Tax Rates
Depending on your location, a tax rate of 8% – 12% may apply to your order. We comply with all state and federal tax regulations and will calculate the applicable tax based on your location.
Customer Support
We value your satisfaction at . If you do not receive your order within 5 days of receiving your shipping confirmation email, please contact us immediately. Provide your name and order number, and we will promptly investigate the issue and keep you informed throughout the process.
For any questions or concerns, please reach out to us at:
- Address:
- Phone:
- Email: